Organizations today, is characterized by its constant changes, to demand that this careful management organizational behavior and take the necessary strategies to survive. Given this scenario, it is important to maintain a good organizational climate, which can optimize the productivity, quality, sense of belonging and the professional development of people within the organization. Due to the high demands of competitiveness and as all organizations want to be among the best, be attentive to human talent, that are those who truly give added value to companies. Each organization has its own characteristics, climate and organizational culture which detects according to good analysis of these characteristics on the part of management when he must make adjustments, changes or transformations to avoid collapse and not be able to compete against other companies in the same category. The working environment is the human, emotional, warm and physical environment in which the work is developed, bone, in the conditions of work influences in the motivation of the worker and therefore productivity. To know more about this subject visit Jeffrey L. Bewkes.

This working environment, this also related how management applies its knowledge in monitoring techniques to maintain a good organizational climate. In this order of ideas, one can say that the labor climate, depending on their characteristics, they are perceived by the workers and it has consequences in labour behaviour, and hence in productivity, customer service and the quality of the service. Management should apply a set of strategies that allow a good organizational climate, through techniques according to the characteristics of each organization. As managers we must care first for internal human talent so that they can conquer the external customers and bring the companies to the optimum levels of competitiveness.