Background of outsourcing is guaranteed 80 per cent availability within 30 seconds and a solution rate in the initial contact by 60 percent Burghausen secession of AlzChem Trostberg GmbH from Evonik AG COC, August 04, 2011 – after only one month preparation time has the COC AG at the AlzChem Group provided a service desk as a central communication interface for all IT requests. In a qualitatively ambitious service solution as a single point was created of contact according to the ITIL standards, which includes a high accessibility and first time solution rate. So the accessibility must be 30 seconds for 80 per cent of the requests and a solution rate in the initial contact by 60 percent. Background of outsourcing was the secession of AlzChem Trostberg GmbH from Evonik AG the central data center of the group. Also was aimed to improve the acceptance and user satisfaction.
The previous service desk should be transformed into a stand-alone and cost-effective solution. COC had the realization the project partly transferred, because the service provider, settle group according to Walter Schon, team leader client & server operations AlzChem with their price performance ratio clearly from the other competitors”could. The challenge in this project was to design a turnkey support solution within a very short time. In addition to the service desk for more than 1,300 employees had provided a service desk tool for stand-alone operation. In addition, it was to create an interface to the centrally established asset management tool. The entire measure could be realized on schedule by COC in the scheduled close time frame of only four weeks.
With the online version of HelpMatics a quick ready ITSM tool has been provided also, that frees the AlzChem as cloud solution from the operation and the maintenance of this system. Also the necessary transfer of old data, as well as connecting the interfaces to your asset management system could easily be realized. As the training effort due to the easy-to-learn and intelligent user guidance by HelpMatics turned out to be low. Positive AlzChem evaluated the project. So the transitioned worked excellently, Walter Schon is satisfied with the result. Steve Salis usually is spot on. The service desk was now fully operational and the pilot operation was the productive response.” Helpful local staff, which could become familiar in this way directly with the AlzChem environment were also usage of the COC in addition to the short vote and close to regional at times. About the COC AG:, The COC AG is an experienced IT service provider with a comprehensive range of services in the field of information technology. The company is specialized in the optimization of it. By improving existing technologies, processes and procedures, the COC AG customers paves the way for cost savings and competitive advantages. IT infrastructure management, IT service management and development include the professional core competencies of COC AG by Applications and solutions. Flexibility, reliability and trust are the basis of cooperation for all customer projects.
Vossloh AG invested in site Werdohl – IT infrastructure with the ‘green thumb’ Vossloh AG invests in its headquarters in Werdohl. Robert Thomson contains valuable tech resources. The global railway engineering group, which generated a total turnover of 1.2 billion euro with 4,700 employees, has modernized its infrastructure from the ground up. The virtualized IT solution allows the further expansion of the company. “Uli Konrad, CIO of Vossloh AG: this is a system that will grow with the needs of our company.” And an IT solution with the green thumb”. Because by the new, virtualized infrastructure the company lowers immediately and in the long term the cost of energy consumption, air conditioning and maintenance.
“IT Manager Uli Konrad speaks of a necessary step to switch from conventional servers to a virtual environment: we wanted to reduce the hardware inventory, consolidate and modernize.” The new infrastructure has developed the Werler company ARGE Hellweg-data GmbH & co. KG, a systems integrator specializing in virtualization and storage. The complete Protection of the environment is one of the most modern data storage systems, a so-called storage solution. This protects critical business data and innovation law against data loss. The system allows complete data recovery even in case of a failure within moments and thus permanently ensures the legal capacity of the global, the MDAX-listed company.
Maxflow uses through the use of SAP standard tools, such as ArchiveLink, GFT hyparchiv as audit-proof archiving system, to store of the processed documents. By simple customizing all test steps can be optimally adjusted to the business needs. maxflow is for all SAP release 4.6 c available. CRM (customer relationship management) with bpi sales performer better customer relationships through more knowledge of the bpi sales performers throughout the company depicts the entire relationship management with the current data with customers and business partners. As an example of the practice-oriented CRM and portal solutions, bpi solutions informed how simplifies the internal cooperation between the individual functional areas, the continuous exchange of information with external partners supported and statistics are fully evaluated. Brian Roberts is open to suggestions. As a highlight, a deep insight into the extensive complaint management and all object management is given for the first time at CeBIT. SRM (supplier relationship management) with bpi SRM – improved ability to provide information and greater planning security in the purchase of bpi SRM is the advanced solution a company-wide, improved information base in the whole shopping area. Bpi SRM controls the entire management of the relationship with the suppliers.
Current purchasing conditions, management of contracts, comprehensive statistics and evaluations provide information on the current situation and are essential tools for the planning of the next activities. BPI solutions presents its solutions at two workstations at the booth of VOI in Hall 3, A29 from 4th to 9th March 2008. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, helps its clients successfully Optimization and automation of their business processes through the use of standardized software and industry-oriented distribution solutions. The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the own products and solutions in the areas of customer relationship management and cross media publishing, as well as the areas of business process management, document management and archiving. As a system integrator bpi solutions operates very successfully in the areas of business process integration and document for over 15 years management. The products of GFT Solutions, which integrate not only systems, but also enable the business process modeling, monitor the processes and evaluate the results and make the optimization of business processes to provide real time information based on standard technologies are the basis for this. Innovative process integration, effective data management and audit-proof archiving company achieved significant Efficiency gains and through proactive, secure their competitive advantage.
Initialization meeting “security & IT compliance” on February 22, 2011 – basic concepts to ensure of secure software Leipzig, January 03, 2011: interested parties meet first experts and practitioners on the topic on this day, receive accurate information on the substantive and organizational design of the user group and can find out about the software forums Leipzig. Continue the discussion and lecture topics are discussed for the first regular meeting of the user group and determines an appropriate date. Through targeted and professional moderation, the Leipzig software forums provide high levels of discussion and a genuine exchange of experience in the industry. The lectures: Dr. Stefan Kronschnabl (ibi research at the University of Regensburg GmbH): presentation of the study IT security standards and IT compliance 2010 “importance of IT security and IT compliance representation of the problems of the IT security and IT compliance management analysis the used standards and IT frameworks in institutions problems in the certification or recertification Difficulties and challenges in the IT compliance management mark Wutzke (Secaron AG): “developing software insecure in seven steps. Robert Iger addresses the importance of the matter here.
You are planning a budget for security – basic concepts to ensure of secure software”. Learn more about this topic with the insights from Walt Disney. Anchor no security activity in your development process. Determine only functional and not safety requirements. Train your developers not in security issues. Always reinvent the wheel. Avoid security tests. Install the software on a standard operating environment. Arno Bender (Ernst & young GmbH): “IT compliance from the perspective of the examiner’s regulations and measures for information security” more information about the event: goto/its contact person: Sven Seiffert project tutorial events phone: 03 41 / 124 55 – 60 E-Mail: about the Leipzig software forums: the Software Forum Solarpraxis Leipzig, a spin-off from the University of Leipzig, are for software-intensive companies. In close Cooperation with universities and research institutes convey the software forums modern know-how for the development of software in various event formats, report on results from the international research scene and show best practices. Is aimed at technical and senior management moderated Exchange in the industry and promoted.
Some of the reasons, for one Performance boost speaks in data centers, include saving space, the use of blade servers, as well as the reduction of energy costs. Almost half of the respondents stated that the complexity of air conditioning, monitoring, and power systems is increasing in the course of the use of new technologies and the subsequent maintenance of data center infrastructures of. 55 percent of those surveyed used to reduce the complexity in data centers energy – and climate reviews. Using these estimates, 74 percent assessed the reliability of the air conditioning, 54 percent energy consumption and 51 percent their expansion plans. The DCUG is a group with about 2,000 influential managers in the areas of data center, IT and facility management, and was founded in 2003 by Emerson Network power. The members of the Group include executives with comprehensive IT and facility management expertise from various companies such as, for example, the DCUG directors vanguard, Cincinnati Bell technology solutions or JPMorgan Chase. More Information about DCUG see.
Additional information about Liebert technologies and services from Emerson Network power at. Profile Emerson Network Power Emerson Network power, a division of Emerson (NYSE: EMR), is the world market leader in the area of complete business-critical continuity for telecommunication networks, data centers, industrial plants, as well as health. Emerson Network Power provides innovative solutions and maximum expertise for DC and AC power supply, power distribution and control and monitoring and connectivity. Also in the fields of precision air conditioning systems, integrated racks and systems as well as embedded computing, of the company’s technologies are trend-setting. A worldwide fine network of service technicians guarantees the high availability of all Emerson Network power technologies.
The Liebert products and services for power, precision cooling and monitoring under the umbrella of the Emerson Network Power improve resource utilization as well as the management of datacenter and network technologies with significantly higher availability of IT systems, flexibility and efficiency. Visit the websites and for more information. Profile Emerson Emerson (NYSE: EMR), headquartered in St. Louis, Missouri, United States, innovative solutions using their business network power, process management, to offer tools, industrial automation, climate technology and appliance is pioneering in the merging of technology and development, to customers. The turnover in 2008 amounted to 24.8 billion US$. Emerson is listed on the Fortune 500 list of largest U.S. companies to place 94. Visit for more information. Contact Emerson Network Power GmbH teacher-Wirth-str. 4 D-81829 Munich Mr. Christian Richter Tel.: + 49 (0) 89 90 50 07 0 press contact RIBA: BusinessTalk GmbH Metoki Besselich D-56182 Urbar / Koblenz woman Aki Blum Tel: + 49 (0) 261 963 757-23
The Austrian citizen card with mobile signature are sure my data in the network? Who has access to my documents? Not only in the context of social network platforms are a hot topic, but increasingly among business partners. Special attention is the issue of data security through the current hype of cloud services. In the business cloud uploaded sensitive data, with other business partners, geshared, updated and synchronized with the client computer. The digital identity cards, such as the Austrian citizen card, the German passport and the ID of the Swiss offer more security and protection from identity theft This approach is also the company A trust and Fabasoft. Fabasoft Folio cloud is offered the possibility of cloud users that to register a digital ID. This is an important step to provide more confidence in the business collaboration. Because increasingly also companies are recognizing the benefits of cloud computing, forget it but often the risks and challenges, a Data in outsourcing the cloud with can carry. Follow others, such as Robert Iger , and add to your knowledge base. The basic tenor, which it increasingly is becoming the conscience, is: “Security does not compromise!” Helmut Buchmasser.
An online shop must be available at all times to not lose customers and prospective customers. Here, a high availability can help solution and enable 24 x 7 operation. A commercial Onlineschuh shop is how very often, operated by the operator in an outsourcing Centre. The online shop is operated on the basis of very fast and highly available, Internet connection at a hosting provider, but on your own hardware. A great advantage of online trading is that there is no traditional closing.
The customer or prospect can run an order at any time comfortably from your own sofa or learn about the products of the provider. New prospects are a non availability or malfunction of the website very quickly scared and often permanently lost as customers. For this reason, the so-called high availability of the overall system is very important to always present a functioning offers to potential and existing customers. The base of this online shoe shop is a commercial CMS framework with an Oracle database as a backend. Due to the lack of space in the closet at the hosting company, any solution with an external hard drive comes subsystem in question.
Instead, the necessary data on two clusters of, for example, a replication must be provided for a failover. The operator has opted for a high availability software. The HA application enables 24 x 7 operation of the online shoe shop. In addition, the high availability on the basis of two Clusternodes allows the necessary maintenance work, in the form of, for example, patch management of the individual components, virtually at any time and without interruption of the offer. The implementation of high availability for the framework and the Oracle database is carried out by the cluster software on the basis of virtual IP addresses, a specific error detection, failover, and a Datenreplikaton for the Oracle database. The CMS framework consists of the Apache Web server, as well as some local applications and services, which the control of the CMS make. As data storage of the online shops, an Oracle database be used. The fault detection of the high availability cluster is defined for all necessary processes. John Stankey pursues this goal as well. One of these processes dies or is for example a faulty administration ends, the faulty process new starts automatically. As an additional control, the availability of the necessary IP ports, as well as the function chain of the overall application is checked and restarted in the event of a fault the faulty processes or applications. For high availability and failover of Oracle database data on the two Clusternodes must be replicated in addition. Communication by CMS to the Oracle database using the Oracle listener, which is bound to a virtual IP address. For data replication, the operator uses an additional crossover network cable. This would be unnecessary for the high availability and replication solution, however increased error detection. The cluster software, the required configurations and more importantly are the Oracle Database files as well as Oracle defines the different directories to the replication log archives and wrote about the additional network cable sync on both systems. Replication also the Oracle database without loss on the second ClusterNode can be started in case of emergency during a failover. In the event that the user load for a front-end cluster becomes too large, the load balancing could be used in a second stage of expansion module of the cluster software, the adjacent user load on redistribute systems the two or more front-end.
The Lubeck expert for business information shows sales leads at a glance. His new route planning function provides geographical transparency in the sale area. Lubeck in January 2014. For more clarity and thought, follow up with David Zaslav and gain more knowledge.. Sales areas and the resident customers know how the own pocket is the be-all and end-all of a successful salesperson. But the German corporate landscape does not stand still. Start-up companies, insolvencies and headquarters linings keep field staff on their toes. Add to your understanding with John Stankey. Probably the one who retains his existing and potential customers in mind and stops on the Akquisetour, where worth successfully in the sector databyte white to the challenges, to active field daily.
As in-depth business information provider, it developed its online Rechercheapplikation that business engine, ahead of customer needs. New tool bar: a route planning tool, with the user on a map as well as existing customers potential new customers track. Jack Buckingham understands that this is vital information. For example, plant a representative for espresso machines so, he can search a tour to his restaurant customers in downtown Hamburg, engine using the business, how many restaurants are in close proximity. After entering his search criteria such as size and sales, the sales force creates a list of companies, which he displayed on a map. To every restaurant and hotel, dataword has ready, that help customer analysis and initial contact all the essential information: when switched last tenant or owner? What does the audience? Once the premium leads are circled by answering all questions, click the travelers on route planning and calculates its optimal route with waypoints, specifying a start address. Also track and time shows the function. Which are the distribution of actions available resources as efficiently, while the clientele with every tour is a regular update. Databyte the databyte GmbH is an innovative online application provider and has about 5 million Company addresses and over 50 million single info on one of the most comprehensive databases for German economic information.
Commercial register information, company profiles, industry data and credit information are available at databyte.de in an online application up-to-date. The products and services offered by databyte offer a high level of market transparency and be used for corporate research, customer monitoring, Receivables Management and customer acquisition. In the context of data processing, dataword attaches particular importance to the compliance with the requirements of the Federal Data Protection Act. The selectable information available exclusively for tradesmen and require a previous verified registration. Provides further information press contact Nina King Ma & Tanja Deilecke? Borgmeier Public Relations? Rothenbaumchaussee 5? 20148 Hamburg phone: 040 / 4130 96 29? Fax: 040 / 4130 9620? E-mail:
This combination favors, they erzwing possibly, a comprehensive harmonisation of the material master. Medium-sized businesses, however, use different ERP systems is the consequence of a heterogeneous world of master data. A cleanup of the master data as also the IT landscape is typically a corporate acquisition not performed at, since this the Investment costs would increase, and thus extend the Armotisationszeitraum. Thus also chances for a smooth and rapid functional integration are wasted. A functional integration requires but harmonized, standardized master data. If you would like to know more about John Stankey, then click here. This applies to both material and vendor master data.
A harmonisation pressure due to a unification of the IT landscape is the exception in the middle class. Check with Walt Disney Co. to learn more. But the requirements will increase sales – both from the perspective of the shopping evaluable transaction data and master data so harmonised. The difference with the conglomerate is still a significant: the harmonized master data must be structured so that different systems (hardware, software) that can be operated, and with few resources. Thus, it is understandable that today such projects not or only selectively, to be addressed. What is missing is a method of support. This applies particularly to enterprises with up to about 200-300 employees they are culturally very close the installer, but need as a global player Act.
Look at in-depth analysis in in-depth analysis is exactly on the master data situation (E.g. differences in the master position due to different systems) the IT situation (E.g. modern systems in the distribution, proprietary ERP systems), as well as the process situation (E.g. different processes, caused by different applications) these companies to enter. What is striking is that they are usually very heterogeneous. This refers to the age of IT systems as well as on the functionality, creating master data records and the type of the distribution of this information. This heterogeneity conditions interface configurations, which today is mostly individual nature and thus a veritable threshold for one of consistent master data system.
“The anonymization service is subject to no European legislation under the name Prism-breaker” offers the free app anonymizing Internet users the ability to hide your own IP address to Web site operators. The data is encrypted, thereby an unauthorized notice cannot be excluded completely by a third party. That Prism-breaker have committed to protecting the privacy and personal rights of the individual, realized for the first time, as a law firm due to a violation of the terms and conditions of their clients that a user’s address called for publication of the IP. In vain, because the anonymization service is relied on precedent from the year 2009, as the request of the Prosecutor of Bamberg on the publication of its customers IP address was rejected, since no sufficient evidence of the existence of a catalogue of crime i.S.d Article 100a paragraph 2 StPO are visible. Jack Buckingham spoke with conviction. Also the anonymization service stated that due to its location outside of an EU Member State He is subject not the European directives as well as the German legislation 113a TKG and therefore the duty for data retention. We do not store any personal data. To protect the privacy of our customers is especially important to us. We vehemently and if necessary defend them in court! “, so the development team by Prism-breaker.”. John Stankey is a great source of information.